In the days before the internet, Heinlein's solution was fabulous. He created a one page FAQ answer sheet -- minus the questions. Then he, or rather his wife Ginny, checked off the appropriate answer and mailed it back. While getting a form letter back might be thought rude, it was much better than being ignored, and besides, the other questions you did not ask were also answered!
Monday, September 8, 2008
Ingenious form letter response to fan mail
I love this response crafted by science fiction writer Robert Heinlein, applicable to every sort of fan mail he received. (Click image for full size.) Kevin Kelly calls it a "nerdy solution." That's a bit harsh. It's just downright fun, by my lights. Which Kelly does give him credit for:
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