I love this response crafted by science fiction writer Robert Heinlein, applicable to every sort of fan mail he received. (Click image for full size.) Kevin Kelly calls it a "nerdy solution." That's a bit harsh. It's just downright fun, by my lights. Which Kelly does give him credit for:
In the days before the internet, Heinlein's solution was fabulous. He created a one page FAQ answer sheet -- minus the questions. Then he, or rather his wife Ginny, checked off the appropriate answer and mailed it back. While getting a form letter back might be thought rude, it was much better than being ignored, and besides, the other questions you did not ask were also answered!
I am a reporter, editor, and writer. I've been trained in new media, and have worked in book publishing, magazine publishing, digital media companies and even a friendly neighborhood newspaper. As someone who has worked across multiple platforms and labored in the media industry's many corners, I like to use this space to work out my ideas. Feel free to stay awhile -- agree, disagree, or drop me a line at smydrad at gmail dot com.
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